Agent Error - Class not found BrtmHTTPResponseTracer
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Article ID: 190455
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Updated On:
Products
CA Application Performance Management Agent (APM / Wily / Introscope)
CA Application Performance Management (APM / Wily / Introscope)
INTROSCOPE
DX Application Performance Management
Issue/Introduction
We are upgrading agents from version 10.5 to version 10.7 on Jetty Server.
After the upgrade agent is running and is showing following errors.
java.lang.ClassNotFoundException: com/wily/introscope/agent/brtm/trace/BrtmHTTPResponseTracer
java.lang.ClassNotFoundException: com/wily/introscope/agent/brtm/trace/BrtmTracer
Unable to create tracer factories for the following class (library not found): com.wily.introscope.agent.brtm.trace.BrtmTracer
Environment
Release : 10.7.0
Component : APM Agents
Resolution
Made the following adjustments which resolved this issue.
stop JVM.
Make a back up of files.
/opt/jetty/CA/wily/core/config/IntroscopeAgent.profile
/opt/jetty/CA/wily/core/config/default-typical.pbl
In file /opt/jetty/CA/wily/core/config/IntroscopeAgent.profile.
introscope.autoprobe.directivesFile=default-typical.pbl,hotdeploy
In file /opt/jetty/CA/wily/core/config/default-typical.pbl
comment out the following PBD.
#browseragent.pbd
start JVM.
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