12.1 Web Viewer - latest documentation for exporting

Products

• Output Management Web Viewer

Issue/Introduction

Can you provide the latest documentation for exporting reports to spreadsheets?

Hello:

I tried going through the Export link and this is the dialog I received.

(customer referred to the standard Export dialog)

If I keep on clicking NEXT and getting to FINISH, the document does not provide an option for Excel.

Environment

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Cause

There is no "Excel" checkbox.

Resolution

The application is behaving as designed. Web Viewer will export into a standard spreadsheet format (XML file) that Excel should be able to open. Depending on the user's Windows' configuration (file/application association - Mime type), exporting the report may instantiate Excel.