UIM netapp netapp_ontap probes How to verify the version of OnTap the device is running
Article ID: 190288
DX Unified Infrastructure Management (Nimsoft / UIM)
It may come up that the probe seems to be worked correctly and yet failing to identify device inventory items and collect metrics.
When this happens the best first step is to verify the version of OnTap the device is running to ensure the correct probe is used, netapp or netapp_ontap.
Release : UIM *.x, 9.x, 20.x
Component : NETAPP & NETAPP_ONTAP
There was a change in the OnTap OS from snmp to API starting with 8.2x.
netapp uses snmp
netapp_ontap uses API
Set the probe for log level 5
search the log for 'NetApp Release'
netapp log sample:
May 6 11:05:28:614 netapp: (SNMPasync) 'X.X.X.X:161' OID: .126.96.36.199.188.8.131.52.0, value="NetApp Release 8.2.4P4 7-Mode: Thu Jun 23 14:51:17 PDT 2016", variable=NetApp Release 8.2.4P4 7-Mode: Thu Jun 23 14:51:17 PDT 2016
netapp_ontap log sampe:
Dec 20 15:20:31:523 [Data Collector - netapp_name, netapp_ontap] NetApp server version is .. NetApp Release 9.5P7: Tue Aug 06 00:37:41 UTC 2019