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Sporadically occurring error: some jobs stuck with status "In Generating"

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Article ID: 190277

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

When you run the jobs, Certain jobs will be failing with FILE SYSTEM ERROR in the job report.

AWA version: 12.0

Environment

AWA version 12.0

Cause

This is a known issue in version 12.0

Resolution

Workaround : Restart the Agent, and again run the job. If it is doesn't help, please upgrade to the fixed version.

Fixed versions:
AWA 12.2.5- - Available to download
AWA 12.3.1 - Available to download
AWA 12.3.2 - Available to download