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IA (Infrastructure Agent) 11.1 for AIX Permissions Issues

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Article ID: 190257

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Provided another AIX SystemEdge file - casystemedge-5.9.2-aix-x64.tar.gz - and I tested this version w/ the 11.1.4 IA Agent w/ the same error in the ca-setup.sh script just on a different line:

./ca-setup.sh: line 415: /usr/sbin/bootinfo: The file access permissions do not allow the specified action.
ln: 0653-424 Insufficient permission for /etc/rc.d/rc2.d/S99sysedge

Environment

Release : 11.1.3

Component : APM Agents

Cause

Working by design.

Resolution

Using force_start + non-root + AIX + SystemEdge will not work by design. You must use sudo/root and the above combination. If using non-root is desired, then an enhancement request is required.

The reason for this is Sysedge accesses some system directories in AIX which are not accessible to non-root user. This is only true for AIX and will not be the case for Linux.