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Backend metric leak when monitoring IBM RTC JAZZ Server produces multiple Backend entries in Introscope jdbc%rds%

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Article ID: 19021

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction

Description:

It has been noted that when monitoring the Tomcat server that runs the RTC Jazz application, there is a possibility of a metric leak in Backends.

You will see a lot of entries similar to this one:

jdbc%rds%///rtc_01/tc-rtc/prd1/server/tomcat/temp/com.ibm.team.build.xdc13

The value at the end of the string will change randomly, leading to a metric leak.

<Please see attached file for image>

Figure 1

Solution:

To determine the class and method causing the problem, examine a transaction trace for one of the metrics in Trace View.

The Properties section will contain the class and method. In this example:

  • Class: com.ibm.rational.drivers.jdbc.xml.RDSStatement
  • Method: executeQuery

<Please see attached file for image>

Figure 2

In the AutoProbe log, we see that it is being detected as a JDBC driver:

Processing class com/ibm/rational/drivers/jdbc/xml/RDSStatement

execute:0 inserted method tracer object allocation: com/wily/introscope/agent/trace/hc2/BackendTracer

execute:0 inserted method tracer object allocation: com/wily/introscope/appmap/agent/trace/hc2/AppMapMarkerTracer

execute:0 inserted method tracer object allocation: com/wily/introscope/agent/trace/hc2/MethodThrewErrorReportingTracer

execute:0 inserted method tracer object allocation: com/wily/introscope/agent/sqlagent/hc2/SQLStatementBlamePointTracer

It is however not a supported driver so we have to suggest to skip that class.

  • SkipClass: com.ibm.rational.drivers.jdbc.xml.RDSStatement

You can add the skip to a custom pbd, or inside sqlagent.pbd, as long as you remember to make the same change to sqlagent.pbd if you upgrade.

In this scenario, there is still a lot of information in the transaction trace provided by the supported Oracle JDBC driver, so this is a beneficial change for performance reasons.

If you have a similar problem with metric leak, you can use the same procedure to determine the method and class that is creating the problem.

Environment

Release:
Component: APMAGT

Attachments

1558717827429000019021_sktwi1f5rjvs16uqi.gif get_app
1558717825082000019021_sktwi1f5rjvs16uqh.gif get_app
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