FullNameHandler %NAME_SUFFIX% Required Error

Products

• CA Identity Manager
• CA Identity Suite

Issue/Introduction

Getting the below error while creating user when the task's profile screen is using the |FULL NAME| logical attribute handler:

Error: [Profile] FullNameHandler - Failed to parse physical attributes: This method requires the presence of an attribute which was not provided. The attribute is named %NAME_SUFFIX%.

Resolution

The IM UserDir XML and IME Roles XML both referenced %NAME_SUFFFIX% which has a typo and should be %NAME_SUFFIX% instead. Need to export the IM UserDir XML and IME Roles XML, replace the %NAME_SUFFFIX% with %NAME_SUFFIX%, import the XMLs, and restart the IM nodes. After that the |FULL NAME| locial attribute handler will work without error.