Service Desk Manager (SDM) Administration Tab displays options in multiple languages
Article ID: 190200
Updated On:
Products
CA Service Desk Manager
CA Service Management - Service Desk Manager
Issue/Introduction
The Service Desk Manager (SDM) Administration Tab displays options in multiple languages (i.e. French and English).
Environment
Service Desk Manager (SDM) 17.x
All Supported Operating Systems
Resolution
A non-English DAT file from the NX_ROOT\data directory got loaded somehow during the SDM install/upgrade. At this time, we are unable to determine a definitive root cause.
Please open a Support Case (https://support.broadcom.com) for assistance in determining which DAT file needs to be reloaded to rectify the issue.
Please open a Support Case (https://support.broadcom.com) for assistance in determining which DAT file needs to be reloaded to rectify the issue.
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