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Iteration or Capability Name overwritten with Project name when syncing from Rally to Clarity

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Article ID: 190160

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

When using the integration direction type of Rally/Agile Central to Clarity, the Agile Central portfolio item name (such as capability or initiative) is overwritten with the Clarity Project name.

Environment

Release : All Supported Releases

Component : CA PPM SAAS RALLY

Cause

This is working as expected, by design the system keeps the agile portfolio item name in sync with the Clarity project. Here's an excerpt from the documentation at Clarity PPM and Rally Attribute Mapping regarding this behavior:

When the Synchronize Agile Central job runs, it does not overwrite the recently updated values except for the Portfolio Item Name. 
The job keeps the Portfolio Item Name synchronized with the PPM project name.

Resolution

As this is by design, the one option would be to update the project name in Clarity to the Rally Portfolio Item name to keep the Portfolio Item name from being overwritten.

Additional Information

See the Direction Option 1: Rally to Clarity PPM section in Integration Directions for more information in syncing from Rally to Clarity