New User Error: You do not have permissions for the New user experience
searchcancel
New User Error: You do not have permissions for the New user experience
book
Article ID: 190150
calendar_today
Updated On:
Products
Clarity PPM On PremiseClarity PPM SaaS
Issue/Introduction
A new user is getting the following error when trying to access the New User Experience (UX):
You do not have permissions for the new user experience
Environment
Release : All Supported Releases
Component : CA PPM SAAS SECURITY INTEGRATION
Cause
The user may be missing one or more of the new user experience "navigate" rights needed to view particular modules / menu options within the New UX
Resolution
Ensure the user has one at least one of the applicable navigate rights to the New UX (navigate rights are listed below)
Administration - Access
Classic PPM - Navigate
Allows users and administrators to access the classic Clarity PPM features from the New User Experience
Project Management - Navigate
Allows users to access the Project grid page and related project management pages in the New UX
Project Management - Tiles Navigate
Idea Management - Navigate
Roadmap - Navigate
Staffing - Navigate
Timesheets - Navigate
Tasks - Navigate
Custom Investment - Navigate
Resource Management - Navigate
2. Once access is granted, the user may need to login and log back out for rights to refresh. 3. If they still are still getting an error have the user try clearing their browser cache