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DataPower metrics are not visible for some of the appliances.

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Article ID: 190109

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Not seeing any transaction related data for many of the DataPower appliances

Environment

Release : 10.7.0

Component : APM Agents Datapower Field Extension 

Cause

Incorrect credentials on the DataPower Appliances

Resolution

Looks like there was an issue from the appliance end which was fixed by changing the password.
Can see the metrics now.