AWI with Tomcat + Apache: Cookies disabled
Article ID: 190105
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
In a AWI hosted in a Tomcat that is behind a Reverse Proxy ( Apache), upon the launch of the AWI URL , a Popup is displayed in the login page stating:
Cookies disabled
This application requires cookies to function
Cookies disabled
This application requires cookies to function
Environment
Release : 12.x
Component : Automic Web Interface (AWI)
Cause
Wrong configuration in the reverse proxy ( Apache) as it would not accept the cookies because of a wrong path.
Resolution
In order to fix the issue, allow AWI cookies to be created in the Tomcat by configurating properly the Reverse Proxy.
For example, for this case, the issue was on the Apache as it used a wrong path for the Cookies.
The Apache communicates with the local Tomcat via AJP and acts as a Reverse Proxy (Apache module proxy_ajp).
This should be done by the Tomcat / Apache administrator:
https://wiki.logicaldoc.com/wiki/Configure_Apache_load_balancer_with_mod_proxy_ajp
For example, for this case, the issue was on the Apache as it used a wrong path for the Cookies.
The Apache communicates with the local Tomcat via AJP and acts as a Reverse Proxy (Apache module proxy_ajp).
This should be done by the Tomcat / Apache administrator:
https://wiki.logicaldoc.com/wiki/Configure_Apache_load_balancer_with_mod_proxy_ajp
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