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Linux Enforce 15.5 MP1 to MP2 upgrade fails using the relocate parameters

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Article ID: 189996

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Updated On:

Products

Data Loss Prevention

Issue/Introduction

Symantec Data Loss Prevention (DLP) on Linux
Upgrade from 15.5 MP1 to 15.5 MP2.
The upgrade uses the same --relocate options as the original 15.5 MP1 install.
During the install of the rpms, there are many of the following entries on the screen:

cp: cannot stat ‘/opt/Symantec/DataLossPrevention/EnforceServer/15.5/Protect/config/AdminPasswordResetLogging.properties’: No such file or directory
The same message appears many times for many properties files.
Most of the files are property files in the /config/ directory.
But there are some .jks files and a config and an xml file that cannot be found as well.
/keystore/enforce_truststore.jks’
/tomcat/conf/truststore.jks’
/tomcat/webapps/ProtectManager/security/samlKeystore.jks’
/config/RetentionCategories.config’
/config/log4cxx_config_manager.xml’

But yet the upgrade appears to finish, it ends with:

"Updating / installing...

   1:symantec-dlp-15-5-enforce-server-################################# [100%]"

Environment

Release : 15.5 MP2

Cause

These messsages are caused because the stat command is looking in the default directory for those files.
The stat command does not follow the --relocate option.

Resolution

It is safe to ignore these messages and continue with the upgrade as long as the rpm install ends with this message;

"Updating / installing...

   1:symantec-dlp-15-5-enforce-server-################################# [100%]"