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UMP installation corrupted

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Article ID: 189994

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

While working to resolve another issue, Group Trend Report Unknown error, we discovered that the wasp lib directory was missing.

Environment

Release : 9.1.0

Component : UIM - UMP

Resolution

UIM/UMP on Linux.

Reran the installUMP v9.10 installation on two ump machines, d1 and d2, to repair the install. Afterwards, the lib dir that was missing:

...Nimsoft/probes/service/wasp/webapps/unifiedreports/WEB-INF/lib

was created and repopulated with the expected jar files. We were then able to copy the necessary jar files in place that were required for unifiedreports and reportscheduler. Then as a result, the USM Trend report error -> 'An Unknown Error, no longer occurred when the report was run.