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APMIA 10.7.0.241 (Build 994600) shows Goofy Metrics

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Article ID: 189974

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Implemented the agent as per this KB: APMIA show goofy text in APM EM

Still continue seeing goofy metrics. The EPAgent log shows this error: 

[ERROR] [IntroscopeAgent.EPAPluginProcessor] Metric data from plugin 'Client at Socket[addr=/111.222.333.444,port=804244,localport=9000]' is invalid: À 9 8 ˆ ‡À : ‰À À 3 2 š ™ E DÀ 4 › FÀÀÀ ÀÀ  À  5 „ / – A

Environment

Release : 10.7.0

Component : APM Infrastructure Agents
                     EPAgent 

Cause

Per Engineering, some known issues related to goofy chars with network port. 

Resolution


  • Stop IA Agent
  • Edit the IA Agent Properties file
  • Disable TCP / Network port and start using HTTP port.

introscope.epagent.config.networkDataPort=8000

 

#################################
# EPAgent Configuration
#-----------------

# Network port on which to receive simple or XML formatted data. If commented
# out or left unconfigured then EPAgent will not listen for data.
#
introscope.epagent.config.networkDataPort=8000

# Network port on which to listen for HTTP GET commands. If commented out or
# left unconfigured then EPAgent will not listen for HTTP commands
#
#introscope.epagent.config.httpServerPort=8080

  • Save the file
  • Start the APM IA Agent

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