When starting my CA Datacom Multi-User Facility (called MUF), I get a S0C9 failure and several CAHC4* messages

Products

• Compress Data Compression for MVS
• Compress Data Compression for Fujitsu
• Datacom
• DATACOM - AD
• Disk Backup and Restore - MVS
• DISK BACKUP AND RESTORE- ADD-ON OPTIO
• DISK BACKUP AND RESTORE
• Ideal
• CIS
• COMMON SERVICES FOR Z/OS
• 90S SERVICES
• DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS
• COMMON PRODUCT SERVICES COMPONENT
• Common Services
• CA ECOMETER SERVER COMPONENT FOC
• Easytrieve Report Generator for Common Services
• INFOCAI MAINTENANCE
• IPC
• UNICENTER JCLCHECK COMMON COMPONENT
• Mainframe VM Product Manager
• CHORUS SOFTWARE MANAGER
• CA ON DEMAND PORTAL
• CA Service Desk Manager - Unified Self Service
• PAM CLIENT FOR LINUX ON MAINFRAME
• MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME
• GRAPHICAL MANAGEMENT INTERFACE
• WEB ADMINISTRATOR FOR TOP SECRET
• Xpertware

Issue/Introduction

Description:

After adding or changing the MUFPLEX setting in the MUF Startup Options, a subsequent startup of the version 14.0 CA Datacom MUF produces several errors:

CAHC414E Failure in (CA_DTCM,DTCM_DB_CF_LIST_STR_SZ@SMUF00)
CAHC416E User check routine abended with S0C9
CAHC420E Check routine: 8DF2C000 Failure: 8DF2C602 Reason: 00000009
CAHC421E TSK: 8DCB5980 HCE: 7F3F8570 HCK: 7F408018 PQE: 7F3EB000

The MUF continues to run, but this failure is a problem. How do I fix this?

Solution:

This is a known problem with the version 14.0 CA Datacom Health Check functions used to verify the CF LIST STRUCTURE SIZE for the MUFPLEX setting.

A solution has been published to address this: RO64092 (DB 14.0 #319), "CAHC416E USER (HEALTH) CHECK ROUTINE ABENDED WITH S0C9"

Apply this solution and restart the Multi-User Facility (MUF).

Environment

Release: DATABB00200-14-Datacom/AD
Component: