When starting my CA Datacom Multi-User Facility (called MUF), I get a S0C9 failure and several CAHC4* messages

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Article ID: 18994

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Updated On:

Products

CA Compress Data Compression for MVS CA Compress Data Compression for Fujitsu CA Datacom - DB CA Datacom CA Datacom - AD CA Datacom - Server CA Disk Backup and Restore - MVS CA DISK BACKUP AND RESTORE- ADD-ON OPTIO CA DISK BACKUP AND RESTORE CA Ideal CA CIS CA Common Services for z/OS CA 90s Services CA Database Management Solutions for DB2 for z/OS CA Common Product Services Component CA Common Services CA ecoMeter Server Component FOC CA Easytrieve Report Generator for Common Services CA Infocai Maintenance CA IPC Unicenter CA-JCLCheck Common Component CA Mainframe VM Product Manager CA Chorus Software Manager CA On Demand Portal CA Service Desk Manager - Unified Self Service CA PAM Client for Linux for zSeries CA Mainframe Connector for Linux on System z CA Graphical Management Interface CA Web Administrator for Top Secret CA CA- Xpertware CA Datacom/AD

Issue/Introduction

Description:

After adding or changing the MUFPLEX setting in the MUF Startup Options, a subsequent startup of the version 14.0 CA Datacom MUF produces several errors:

CAHC414E Failure in (CA_DTCM,[email protected])
CAHC416E User check routine abended with S0C9
CAHC420E Check routine: 8DF2C000 Failure: 8DF2C602 Reason: 00000009
CAHC421E TSK: 8DCB5980 HCE: 7F3F8570 HCK: 7F408018 PQE: 7F3EB000

The MUF continues to run, but this failure is a problem. How do I fix this?

Solution:

This is a known problem with the version 14.0 CA Datacom Health Check functions used to verify the CF LIST STRUCTURE SIZE for the MUFPLEX setting.

A solution has been published to address this: RO64092 (DB 14.0 #319), "CAHC416E USER (HEALTH) CHECK ROUTINE ABENDED WITH S0C9"

Apply this solution and restart the Multi-User Facility (MUF).

Environment

Release: DATABB00200-14-Datacom/AD
Component: