Users Unable to Access Application
Article ID: 189875
CA Single Sign On Secure Proxy Server (SiteMinder)
CA Single Sign On Agents (SiteMinder)
CA Single Sign On SOA Security Manager (SiteMinder)
Test users are unable to log in to the NewVeep application. After entering correct credentials, they are taken back to the login page rather than the application.
Release : 12.8
Component : SITEMINDER -WEB AGENT FOR IIS
The application was being protected by an unexpected realm rather than the one intended to protect and allow access for this application, resulting in all users being denied access to the application.
Assigning a different AgentName to the unexpected realm allowed the intended realm to protect and allow access to the application.