Clarity : Cannot create custom attribute with a custom lookup on any Object
Article ID: 189873
Clarity PPM SaaSClarity PPM On Premise
Creating a Custom Attribute using a Lookup on any object doesn't work properly. After saving the value Lookup Name which was selected disappears. When we click on default we don't see any values.
Release : 15.8
Component : CA PPM SAAS APPLICATION
The lookup field which is used to browse and select a Lookup in the attribute creation page uses Lookup named "Active lookups available for custom attributes". The hidden key of this lookup is lookup_type. if this lookup gets changed we will experience this issue.
1. Xog Out the lookup. 2. Validate hiddenattributekey. 3. If it's anything except "lookup_type" modify it. 4. Xog in the lookup.