search cancel

APM Introscope Workstation takes 122 seconds to connect with EM.

book

Article ID: 189858

calendar_today

Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

CA APM Introscope Workstation 10.7 client is  taking 121  seconds to establish a connection to the MOM Enterprise Manager. 

Team Center / WebView authentication to the environment is instant. No problems there.

 

Environment

Release : 10.7.0

Component : APM Workstation Client 

Cause

Network problem 

Resolution

Issue resolved when the customer's Network problem resolved.