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the SSO is npt working on WCC R11.4 sp7

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Article ID: 189823

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - System Agent (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent CA Workload Automation AE

Issue/Introduction

We have SSO working on WCC R11.4 sp4
We upgrade WCC to R11.4 sp7 with similar setting but SSO is not working.
Login page is always show up.

Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Resolution

In WCC->Configuration->Preferences->Single Sing-On, select SiteMinder.
Save the change and logout.
The user is now able to access WCC without getting the login page.