After upgrading to DBC 14.0, Datacom CICS Services DBOC transaction abends with ACRD.

Article Id: 18979
Status: Published
Updated On: 14-02-2018 08:18
Legacy Id: TEC607163
Products:
CA Datacom , CA Ideal , CA Database Analyzer (IMS Tools) , CA Mainframe Configuration Manager for IMS for z/OS , IMS TOOLS - MISC , CA Compress Data Compression (IMS Tools) , CA Database Analyzer for IMS for z/OS , CA Database Copier for IMS for z/OS , CA Database Organizer for IMS for z/OS , CA Mainframe Extended Terminal Manager (IMS Tools) , CA High Performance Recovery for IMS for z/OS , CA Database Organizer (IMS Tools) , CA Mainframe Program Restart Manager for IMS for z/OS , CA Secondary Index Builder for IMS for z/OS , CA Secondary Index for IMS for z/OS , CA CIS , CA Common Services for z/OS , CA 90s Services , CA Database Management Solutions for DB2 for z/OS , CA Common Product Services Component , CA Common Services , CA Datacom/AD , CA ecoMeter Server Component FOC , CA Easytrieve Report Generator for Common Services , CA Infocai Maintenance , CA IPC , Unicenter CA-JCLCheck Common Component , CA Mainframe VM Product Manager , CA Chorus Software Manager , CA On Demand Portal , CA Service Desk Manager - Unified Self Service , CA PAM Client for Linux for zSeries , CA Mainframe Connector for Linux on System z , CA Graphical Management Interface , CA Web Administrator for Top Secret , CA CA- Xpertware
Issue/Introduction:

Description:

After upgrade to Datacom CICS Services (DBC) from 11.0 to 14.0, transactions DDOL, DQRY, and IDEA are working.

However, transcation DBOC results in error:

DFHAC2206 hh:mm:ss jjjjjjjjjj Transaction DBOC failed with abend ACRD. Updates to local recoverable resources backed out.

Solution:

Abend ACRD means:

Explanation: The system entry for the system to which routing is to be performed could not be found.

System Action: The task is abnormally terminated with a CICS transaction dump.

User Response: Check the installed transaction definition to confirm that the system was correctly specified. Check that the system entry is defined in the TCT.

  • If this is occurring in a CICS MRO configuration, check the system names in the Datacom CICS Service Facility CSD.

  • If this is occurring in a non-MRO configuration, remove the B114TOR group from CICS Definitions which had been added.

Note, you can check the CICS startup for the following line to determine if the B114TOR group was installed into this CICS region,
hh:mm:ss jjjjjjjj Install for group B114TOR has completed...

Environment:

Release: DATABB00200-14-Datacom/AD
Component: