ASM Monitors fail with "javax.net.ssl.SSLHandshakeException- Non HTTP response message: No appropriate protocol"

Products

• CA Application Performance Management SaaS

Issue/Introduction

ASM Monitors run from certain stations fail with javax.net.ssl.SSLHandshakeException: "Non HTTP response message: No appropriate protocol (protocol is disabled or cipher suites are inappropriate)." 

Environment

Release : ASM SAAS

Component : MOBILE API

Cause

This could be related to certificate, or on the server side as you can see the issue is intermittent works "ok" and then fails other times.

Resolution

Issue could be related to SSL certificate, or on the server side as you can see the issue is intermittent works "ok" and fails other times.