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EEM installation has errors during install

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Article ID: 189730

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - System Agent (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent CA Workload Automation AE

Issue/Introduction

EEM installation has following errors in this log after installation - /tmp/cadir_install_20200427145728.log

Log shows -
Cannot set the correct ownership on /login/dsa for dsa
Please check that the dsa user is a part of the appropriate etrdir group.


However, dsa id does belong to group etrdir -

-bash-4.2$ whoami
dsa

-bash-4.2$ id
uid=1345(dsa) gid=9625(etrdir) groups=9625(etrdir)

-bash-4.2$ ls -ld /login/dsa
drwxr-xr-x 2 dsa etrdir 79 Apr 27 16:00 /login/dsa


Only thing different about this is the server is using NIS server for user and group information.

Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Resolution

The 'dsa' account was installed on an NIS server and the 'root' id could not change permissions for the 'dsa' account on the NAS where it's home was located.

After creating a local 'dsa' account on the server, restarted the installation again which went successful.