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TDM: Failed to retrieve the masking settings. 500: Error getting Options from the TDMMaskingService: 500 null

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Article ID: 189717

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Updated On:

Products

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

From TDM Portal getting this error:



Steps to Reproduce:
******************************
1. From TDM Portal choose Data Model.
2. Choose Data Masking.
3. Get Started.
4. Configure --> Next
5. Get error:

Failed to retrieve the masking settings.
500; Error getting Options from the TDMMaskingService: 500 null.

In the TDMModelService.log see this error:

[DEBUG] [https-jsse-nio-8443-exec-7] --- [U:guralr5][M:GET][P:/api/ca/v1/datamodel/maskSettings]              c.c.t.c.e.h.GlobalExceptionConvertor:  HTTP Error - 500: Error getting Options from the TDMMaskingService: 500 null

Cause

Corrupted FDM config.xml file.

Environment

Release : 4.7

Component : CA Test Data Manager - TDM Web Portal

Resolution

The C:\Program Files\Grid-Tools\FastDataMasker\config.xml file was corrupted.

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