mcs configuration - Can't find "Stop Monitoring for Disabled Service" for ntservices probe

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Unable to use 'Stop Monitoring for Disabled Service' for ntservices probe with an mcs configuration.

Environment

Release : 9.2.0

Component : UIM - MON_CONFIG_SERVICE

Resolution

This can be managed outside of mcs by creating a ntservices superpack with the following in it:

<setup> overwrite

   NoAlarmWhenServiceStartTypeDisabled = yes

</setup>

-select a ntservices probe on the robot and drag it to the archive
-select 'Configuration Only' > Rename and give new name > OK
-double click the new probe configuration in the archive
-right click the ntservices.cfx file and select Edit
-replace everything in the file with statements above
-close and save
-reedit the file to validate that is the only entry remaining

Once the mcs profile has been deployed to the source, the configuration package can be deployed to the source to be updated.

It should be noted that in most case you do not want to mix configuration methods in UIM. The above method works and will not interfere with the mcs profile configuration. Any other configurations like this should be reviewed with technical support.