Cross Report Indexes, Favorites & Administration Not Displayed Apache Tomcat® 9.0.31 OM Web Viewer 12.1
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Cross Report Indexes, Favorites & Administration Not Displayed Apache Tomcat® 9.0.31 OM Web Viewer 12.1

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Article ID: 189684

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

Located another issue after installing Apache Tomcat® 9.0.31 that wasn't detected previously. Unable to view filter settings or criteria when selecting the Cross Report Indexes tab and not seeing any Favorites via Advanced Search tab. Also, when selecting the System Admin User Role via the Configuration tab, unable to see information when selecting the Administration tab for the 6 different selections.

Environment

Output Management Web Viewer 12.1
Apache Tomcat®

Resolution

The JDK is required with Apache Tomcat® 9
Use Tomcat9w and select the browse to point to the jvm.dll