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CA Web Viewer 12.1 Cross Report Indexes, Favorites & Administration Functions Not Displayed Tomcat 9.0.31

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Article ID: 189684

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

Located another issue after installing Tomcat v9.0.31 that wasn't detected previously. Unable to view filter settings or criteria when selecting the Cross Report Indexes tab and not seeing any Favorites via Advanced Search tab. Also, when selecting the System Admin User Role via the Configuration tab, unable to see information when selecting the Administration tab for the 6 different selections.

Environment

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Resolution

The JDK is required with Tomcat 9
Use Tomcat9w and select the browse ... to point to the jvm.dll