When trying to access the SEPM from the web console, a smart card authentication prompt appears
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Article ID: 189610
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Updated On:
Products
Endpoint Protection
Issue/Introduction
When trying to access the SEPM from the web console, a smart card authentication prompt appears. It is not configured to use smart cards.
Resolution
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\apache\conf\ssl\ssl.conf
The following line needs to be updated
SSLVerifyClient none
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\conf\server.xml
Search forclientAuth="want" and change it to clientAuth="false"
Search forSSLVerifyClient="optional" and change it to SSLVerifyClient="none", this is in two places.
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