API Gateway: modstaging is not writable by the Gateway Process
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Article ID: 189571
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Updated On:
Products
CA API GatewayAPI SECURITYSTARTER PACK-7CA Microgateway
Issue/Introduction
When attempting to upload a custom or tactical assertion via the Policy Manager you receive the below error
Configured Staging Directory "/opt/SecureSpan/Gateway/node/default/var/modstaging" not writable by the Gateway Process
Environment
Release : 9.2
Component : API GATEWAY
Cause
The issue is caused by improper permissions and/or ownership for the modstaging folder
Resolution
To correct this problem
1) SSH to the Gateway 2) Navigate to /opt/SecureSpan/Gateway/node/default/var 3) run ls -al to confirm the permissions and ownership of the folder they should match the below
drwxrwxr-x 2 gateway layer7
4) If the permissions or ownership is incorrect, run the below commands