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Email Notifications Not Working

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Article ID: 189558

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

In one of our environments, email notifications for jobs are working but in our production environment, emails are not coming through. Both environments are setup the same way but for some reason, it's not working in production.

Environment

Release : 15.6.1

Component : CA PPM APPLICATION

Resolution

Restarting the server resolved the problem.