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OneClick not displaying condition updates or various other oddities seen

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Article ID: 189487

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

OneClick is not showing updates for various things in OneClick

Cause

This can be caused by corrupt or stale Java Cache

Resolution

This can be resolved by:

1. Shutdown Tomcat Service
2. Delete the $SPECROOT/tomcat/work/Catalina/localhost directory.
3. Start Tomcat Service

This will rebuild the cache.