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Upgrade from Spectrum 10.2. to 10.4.1 on the Spectrum Report Manager (SRM) seems to hang

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Article ID: 189468

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Updated On:

Products

CA Spectrum

Issue/Introduction

Upgrade from Spectrum 10.2. to 10.4.1 on the Spectrum Report Manager (SRM) seems to hang

Cause

The upgrade has to migrate and update the database schema of the reporting database. If the reporting database is large, it could take a while for this process to complete.

Environment

Release : 10.4.1

Component : Spectrum Reporting

Resolution

This is functioning as designed. Exiting the install could cause database corruption.

There is no way to determine how long it may take to migrate and update the database schema.