How to set maintenance using maintenance_mode schedules and how it works
search cancel

How to set maintenance using maintenance_mode schedules and how it works

book

Article ID: 189466

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

This provides some information as to how a maintenance schedule works. 

Environment

  • UIM 8.x, 9.x, 20.x

Cause

  • How maintenance mode works

Resolution

Via USM/OC a maintenance schedule is created.

This adds an entry to the table-> MAINTENANCE_SCHEDULE

A start and end time is added which updates-> MAINTENANCE_WINDOW

Systems are added to the schedule.

CM_COMPUTER_SYSTEM is queried to obtain the system cs_id.

Then the schedule_id and cs_id is added to-> MAINTENANCE_SCHEDULE_MEMBERS

The maintenance_mode probe keeps a list of the systems currently in and soon to be in, an active maintenance schedule.

Every 10 minutes nas requests the list and suppresses alarms for all the devices in an active schedule. 

The maintenance_mode log will contain the list of schedule_ids it is working on and the dev_id for the systems in the schedule.

For example,

startDate for scheduleId 2029 2017-06-15 15:25:00.003
Device Id D1DA87389xxx205E2C926 is in an active window
Device Id D84d2a6xxx9e92f33afd20 is in an active window

nas log (at loglevel 3)
nas: maint: dev_id 'D2C8xxxD251F02' from 'subscriber' '##.##.##.##' IS in maintenance, alarm is ignored.

Additional Information

How to run a query to show devices in maintenance mode
articleId=33948
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=33948

Cleaning up USM Maintenance Schedules
Article Id: 106216
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=106216

How to enable remote/secondary NAS probes to access the maintenance_mode probe on the primary hub?
Article Id: 34614
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=34614

UIM 20.3 Offers Enhanced Maintenance Mode Scheduling in Operator Console - YouTube