The AlarmNotifier ClearScript is not clearing alarms from Spectrum

Products

• CA Spectrum
• CA eHealth

Issue/Introduction

When the AlarmNotifier ClearScript was called it was not clearing alarms in Spectrum. 

Environment

Release : 10.2
Release : 10.3
Release : 10.4

Component : Spectrum Core / SpectroSERVER

Cause

The AlarmNotifier ClearScript does not clear alarms in Spectrum. AlarmNotifier calls this script when an alarm is cleared in Spectrum. 

Resolution

The ClearScript does not clear alarms from Spectrum. It is a script that's called when an alarm is cleared in Spectrum. Alarms can be cleared programmatically using a REST Alarms delete call or CLI destroy alarms -n aid=<alarm id>.