Failed API login Attempts for Deactivated or Deleted CloudSOC Sysadmin
Article ID: 189427
CASB Security Advanced
CASB Security Premium
CASB Security Standard
CASB Securlet SAAS With DLP-CDS
API login failed during scan filter update.
Error as seen in CloudSOC history and or Investigate (redacted content):
CloudSOC Sysadmin was deactivated or deleted.
Release :CASB 3.121 and older
Component : Content Inspection External DLP.
Deactivate and reactivate the DLP connector with an active Sysadmin. See the attached document for steps.
This issue is being evaluated by Broadcom Engineering for possible code changes to fix or supress the message.