Spectrum OneClick WebApp not accessible using a Big IP loadbalancer after upgrading to 10.4.1
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Spectrum OneClick WebApp not accessible using a Big IP loadbalancer after upgrading to 10.4.1
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Article ID: 189426
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Updated On: 10-28-2024
Products
SpectrumCA eHealth
Issue/Introduction
The customer was not able to access the OneClick WebApp through a BIG IP loadbalancer after upgrading to 10.4.1 A HTTP 404 error was returned after upgrading to 10.4.
Environment
Release : 10.4.1 Component : Spectrum OneClick
Cause
In 10.4, the Spectrum WebApp URL changed from http://localhost:9443/spectrum/oneclickwebapp to http://localhost/spectrum/WebApp. This was causing an HTTP 404 error when trying to access the OneClick WebApp in 10.4.1 through a BIG IP Load Balancer.