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How can I install a new Add-in into my PPM Saas environment?

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Article ID: 189412

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

How can I install a new Add-in into my PPM Saas environment? How I proceed?

Environment

Release : 15.8

Component : CA PPM SAAS OPERATIONS DEPLOYMENT

Resolution

For each environment (instance) that do you request an installation of a new Add-in, do you need open a case with Broadcom Support with these bellow information on it.

•Environment URL(s) –  <https://cppm1111.ondemand.ca.com>  or <https://cppm1111-test.ondemand.ca.com>
•Schedule requested: a date range desired; (between 5PM EST on March,20 and 5AM EST March,23)
•PSC Approval: The approval for this request from PSC (Primary Support Contact) be explicit on this case (e-mail, screenshot)
 
NOTE: For your information only.
•Down Time Required: Yes
•Duration: 2 Hours (per Deployment)