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Event Manager logs filling disk at rapid rate

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Article ID: 189384

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Since updating CAPM from 3.5 to 3.7.10, the Event Manager logs on the Performance Center host have been filling with the following entry at a rate of 10GB per day:

-------------------------------------- ERROR | qtp1672924993-26 | 2020-04-21 16:19:19,820 | com.ca.im.portal.em.util.NPCEventManagerWSImpl | http://hostname.domain.com:8581/EventProducerWS:

Unsynced datasource attempted to push events to EM. Event data is: ERROR | qtp1672924993-26 | 2020-04-21 16:19:19,820 | com.ca.im.portal.em.util.NPCEventManagerWSImpl

Cause

Event manager is not registered with the Data Aggregator

Environment

Release : 3.7

Release : 20.2

Component : IM Reporting / Admin / Configuration

Resolution

  1. Stop and restart the Event Manager process on the Performance Center system

   systemctl stop caperfcenter_eventmanager;

   systemctl start caperfcenter_eventmanager;

  1. Do a full sync of the Event Manager data source

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Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/3-7/administrating/manage-data-sources/synchronize-data-sources.html

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