search cancel

Auto activate of dirscan mcs template to version 3.18 is constantly failing

book

Article ID: 189351

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Activating dirscan_mcs_templates 3.18 via Probe utility fails with message: "Probe templates package current state (error) is not eligible for activation".

In USM it is not possible to switch to the enhanced profile for dirscan. 

Environment:
- UIM 9.20
- dirscan 3.17
- dirscan_mcs_templates 3.18

 

Environment

Release : 9.2.0

Component : UIM - MON_CONFIG_SERVICE

Resolution

This is likely a problem with migrating older legacy (non-enhanced) profiles to enhanced.
In USM delete the current legacy profiles for the probe then redeploy the dirscan_mcs_templates 3.18

Profiles and configurations would need to be set up again.