Document upload limit in PPM SAAS

Products

• Clarity PPM SaaS

Issue/Introduction

As per techdocs the default document size limit is 20 MB. Can the governor limit be extended in SAAS?

Environment

Release : SAAS

Component : CA PPM SAAS APPLICATION

Resolution

The size of document upload is determined by a PPM governor parameter that is already set at the best optimal level for SAAS environments and cannot be changed for a single tenant.  Service management would not approve this change hence there will be no increment or change possible for this parameter in SAAS environments.

SaaS customers can check Governor limits via the Clarity PPM application. Simply use the below URL to validate the governors limits which are currently set.

http(s)://server.ppm.com:port/niku/serverstatus/governorlimits?run=html