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After update to 9.02, ems, trellis and sla_engine will not start.

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Article ID: 189307

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We upgraded UIM primary hub from 8.51 to 9.02 we noticed that the ems, trellis, and sla_engine are not starting and turning red.
We restart the probes but that did not help

Environment

UIM 9.x

Cause

Problem with getting connection string from the data_engine.

Resolution

Update to the dta_engine to 9.02HF3
https://techdocs.broadcom.com/us/product-content/recommended-reading/technical-document-index/ca-unified-infrastructure-management-hotfix-index.html?r=2&r=1