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UIM rsp probe Not working for WMI


Article ID: 189302


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM)


The rsp probe is deployed at a Windows robot and yet still fails to connect with the Windows target systems. 


The Windows system is configured with NAT enabled which prevents the WMI calls from working.  


Release : 8.x, 9.x, 20.x

Component : UIM - RSP


DCOM which WMI uses must be configured correctly. 
See the linked sites below. 

Additional Information

rsp log sample: 
Apr 21 22:13:15:643 [7124] rsp: Error = The object exporter specified was not found.
Apr 21 22:13:15:643 [7124] rsp: The object exporter specified was not found.: rsp_wmi_error 
Apr 21 22:13:15:643 [7124] rsp: WMIWrapper::InitializeWmi - ConnectServer failed: The object exporter specified was not found.

How to test WMI connectivity using Microsoft Windows tools.
Article Id: 34976 

Helpful Microsoft documentation:
PRB: DCOM Does Not Work over Network Address Translation-Based Firewall

49154-49155 TCP ports are required for DCOM

Securing a Remote WMI Connection