SSL error when run a Policy XPress

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

Running a Policy XPress (PX) display the below error message:

ERROR MESSAGE: Error creating search context ; JBAS011843: Failed instantiate InitialContextFactory com.sun.jndi.ldap.LdapCtxFactory from classloader ModuleClassLoader for Module "deployment.iam_im.ear.user_console.war:main" from Service Module Loader; simple bind failed: caim-srv:19289; sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; unable to find valid certification path to requested target

Environment

Release : 14.x

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)

Cause

In the Policy XPress, from Data tab, there was a Data Source connection, LDAP Query type, pointing to the UserStore, port 19289.

Resolution

Edit the Policy XPress, and from Data tab verify if there is a DataSource which connects to the UserStore (LDAP Query type).
if the "Secure connection" option is checked, uncheck it and run a new test.