We just faced the following issue. We have a robot that is active on console but C: drive is full and no alarm was triggered for that. When I open the logfile, it shows an 10061 error. But I attached full log here.
- no hdb or spooler probes on the robot, just controller
Release : 9.0.2
Component : UIM - CDM WITH IOSTAT
After checking the robot, we found that only the robot controller was present but there was no hdb, nor spooler probes on the robot for some unknown reason. Without the spooler, the alarms cannot make it to the message BUS. Customer will ask the appropriate server team to redeploy the robot v7.63 and then check to make sure that the hdb and spooler are successfully installed. Root cause analysis completed. Issue should no longer occur.