We, as the system integrators, do not have access to the console nor direct access to the database. Broadcom performs all such activities because this is a SaaS model. When Broadcom makes changes to the database (or when any database changes are made) – where is the following information tracked: who made changes, what changes were made, and timestamp of changes?
Release : All Supported Clarity releases on SAAS
Component : CA PPM SAAS INSTALLATION AND UPGRADE
At this time there is no such log for the SAAS administrators making any changes.
This said, we do not make any changes without contacting the Primary Support Contact (PSC) for approval. So you would have the updates on any changes we requested to do.