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Serice Catalog offer with a customized script fails to be displayed due to a Java Script error in Internet Explorer

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Article ID: 189174

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Updated On:

Products

CA Service Catalog CA Service Desk Manager - Unified Self Service

Issue/Introduction

When using IE in a custom form it popup an JS error message, Chrome and FF dont have this behavior.

Cause

Part of the JS code was using arrow filter functions which are not supported by IE. 

https://stackoverflow.com/questions/38595690/ie-11-script1002-array-filterx-arrow-functions

Environment

Release : 17.1

Component : CA UNIFIED SELF-SERVICE FOR SERVICE MGMT CA SERVICE CATALOG

Resolution

Replace the Java Script functions in the form with the issue with a valid code to prevent the error in IE, further information can be found in the link bellow:

https://stackoverflow.com/questions/38595690/ie-11-script1002-array-filterx-arrow-functions