search cancel

Serice Catalog offer with a customized script fails to be displayed due to a Java Script error in Internet Explorer

book

Article ID: 189174

calendar_today

Updated On:

Products

CA Service Catalog CA Service Desk Manager - Unified Self Service

Issue/Introduction

When using IE in a custom form it popup an JS error message, Chrome and FF dont have this behavior.

Environment

Release : 17.1

Component : CA UNIFIED SELF-SERVICE FOR SERVICE MGMT CA SERVICE CATALOG

Cause

Part of the JS code was using arrow filter functions which are not supported by IE. 

https://stackoverflow.com/questions/38595690/ie-11-script1002-array-filterx-arrow-functions

Resolution

Replace the Java Script functions in the form with the issue with a valid code to prevent the error in IE, further information can be found in the link bellow:

https://stackoverflow.com/questions/38595690/ie-11-script1002-array-filterx-arrow-functions