After restoring gateway from snapshot , ssg service would not start .. bellow is the last error in logs
2020-04-20T20:04:51.051+0200 INFO 1 com.l7tech.server.service.ServiceWsdlImportChecker: Checking WSDL imports for SOAP services.
2020-04-20T20:05:56.004+0200 WARNING 1 com.l7tech.wsdl.ResourceTrackingWSDLLocator: Error getting import input source 'https://URL.local.com/folder/.DDS.PROD//Service..svc?wsdl'. Message: Connection timed out (Connection timed out)
2020-04-20T20:06:59.018+0200 WARNING 1 com.l7tech.wsdl.ResourceTrackingWSDLLocator: Error getting import input source 'https://URL.local.com/folder/.DDS.PROD/ServiceBeantwoordVraag.svc?wsdl'. Message: Connection timed out (Connection timed out)
2020-04-20T20:08:02.042+0200 WARNING 1 com.l7tech.wsdl.ResourceTrackingWSDLLocator: Error getting import input source 'https://URL.local.com/folder/.BPA.PROD//Service..svc?wsdl'. Message: Connection timed out (Connection timed out)
2020-04-20T20:09:05.058+0200 WARNING 1 com.l7tech.wsdl.ResourceTrackingWSDLLocator: Error getting import input source 'https://URL.local.com/folder/.JGZ.PROD//Service..svc?wsdl'. Message: Connection timed out (Connection timed out)
2020-04-20T20:10:08.084+0200 WARNING 1 com.l7tech.wsdl.ResourceTrackingWSDLLocator: Error getting import input source 'https://URL.local.com/folder/.GWS.PROD//Service..svc?wsdl'. Message: Connection timed out (Connection timed out)
2020-04-20T20:11:11.096+0200 WARNING 1 com.l7tech.wsdl.ResourceTrackingWSDLLocator: Error getting import input source 'https://URL.local.com/folder/.LLA.PROD//Service..svc?wsdl'. Message: Connection timed out (Connection timed out)
2020-04-20T20:12:14.130+0200 WARNING 1 com.l7tech.wsdl.ResourceTrackingWSDLLocator: Error getting import input source 'https://URL.local.com/folder/.BPA.PROD//Service..svc?wsdl'. Message: Connection timed out (Connection timed out)
2020-04-20T20:13:17.156+0200 WARNING 1 com.l7tech.wsdl.ResourceTrackingWSDLLocator: Error getting import input source 'https://URL.local.com/folder/.DDS.PROD//Service..svc?wsdl'. Message: Connection timed out (Connection timed out)
2020-04-20T20:15:23.211+0200 WARNING 1 com.l7tech.wsdl.ResourceTrackingWSDLLocator: Error getting import input source 'https://URL.local.com/folder/.JGZ.PROD//Service..svc?wsdl'. Message: Connection timed out (Connection timed out)
2020-04-20T20:16:26.231+0200 WARNING 1 com.l7tech.wsdl.ResourceTrackingWSDLLocator: Error getting import input source 'https://URL.local.com/folder/.GWS.PROD//Service..svc?wsdl'. Message: Connection timed out (Connection timed out)
2020-04-20T20:17:29.243+0200 WARNING 1 com.l7tech.wsdl.ResourceTrackingWSDLLocator: Error getting import input source 'https://URL.local.com/folder/.LLA.PROD//Service..svc?wsdl'. Message: Connection timed out (Connection timed out)
2020-04-20T20:18:32.276+0200 WARNING 1 com.l7tech.wsdl.ResourceTrackingWSDLLocator: Error getting import input source 'https://URL.local.com/folder/.PAR.PROD//Service..svc?wsdl'. Message: Connection timed out (Connection timed out)
2020-04-20T20:19:35.298+0200 WARNING 1 com.l7tech.wsdl.ResourceTrackingWSDLLocator: Error getting import input source 'https://URL.local.com/folder/.PIM.PROD//Service..svc?wsdl'. Message: Connection timed out (Connection timed out)
2020-04-20T20:19:37.632+0200 INFO 1 com.l7tech.server.transport.SsgConnectorManagerImpl: Default HTTP port: 8080
2020-04-20T20:19:37.637+0200 INFO 1 com.l7tech.server.transport.SsgConnectorManagerImpl: Default HTTPS port: 8443
2020-04-20T20:19:38.521+0200 INFO 1 com.l7tech.server.log.SinkManager: Redirecting logging to configured log sinks.
2020-04-20T20:19:38.553+0200 INFO 1 com.l7tech.server.log.SinkManager: Redirected logging to configured log sinks.
Release : 9.4
Component : API GATEWAY
We were able to fix this by disabling the services that had issue in DB directly.
1. we have listed all of the services with the issue
mysql ssg -e "select * from published_service where wsdl_xml like'%Service..svc?wsdl%';"
2. To disable services with the issue
mysql ssg -e "update published_service set disabled='1' where wsdl_xml like'%Service..svc?wsdl%';"
3. and restarted the ssg service
SSG Service is now running and are able to log in to the gateway.
4. to enable those services back, make sure that gateway can reach out to the host.
Than Run this:
mysql ssg -e "update published_service set disabled='0' where wsdl_xml like'%Service..svc?wsdll%';"
service ssg restart