search cancel

Process on projects not triggered on Create from Grid

book

Article ID: 189163

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Creating a project from Grid does not trigger create event processes

Steps to reproduce:

  1. Create a new process (Administration -> Processes -> New)
  2. In the "Objects" tab, provide "Object Type" = "Project"
  3. In the "Start Options", provide the following:
    • "Start Option" as "Auto-start"
    • "Start Event" as "Create"
    • "Start Condition" as "1 == 1"
  4. Tie the "Start Step" to "Finish Step". Validate and Activate the process
  5. Navigate to the Modern UX. Click on "Projects". Choose the "Grid" layout
  6. Click on the + sign at the left top corner. A new blank row gets inserted into the grid
  7. Fill in the details. Auto Save will happen to create the project
  8. Navigate to Classic UX -> Administration -> Processes -> Initiated Processes (tab). Look for the process defined in Step 4
  9. Navigate to the Modern UX. Click on "Projects". Click on "New From Template"
  10. Choose a template, provide a Project name, and click on "Create"
  11. Navigate to Classic UX -> Administration -> Processes -> Initiated Processes (tab). Look for the process defined in Step 4

Expected Result: Process defined in Step 4 is observed to have been triggered in Steps 8 and 11
Actual Result: Process defined in Step 4 is observed to have not been triggered in Step 8.

Cause

This is caused due to a defect with ID DE54568.

Environment

Version: 15.8.0, 15.8.1, 15.9

Resolution

The defect is fixed in 15.9.1.