event_demon Process Getting Crashed on SLES 12

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - System Agent (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent
• CA Workload Automation AE

Issue/Introduction

event_demon process getting crashed frequently on SUSE LINUX, before the crash it displays below message in event_demon log.

event_demon: ../sysdeps/unix/sysv/linux/createthread.c:141: create_thread: Assertion `*stopped_start' failed.

Cause

Its know issue for WAAE 11.3.6 SP6 and 11.3.6 SP7 on SUSE LINUX 12 SP2, SP3 and SP4.

Environment

Release : 11.3.6 SP6 and 11.3.6 SP7

Component : CA Workload Automation AE (AutoSys)

Resolution

You may have to apply below patches depending upon the WAAE version.

11.3.6 SP7 is T42B363 and 11.3.6 SP6 is T42B362

 

Additional Information

This issue has been addressed in 11.3.6 SP8 CUM1 and r12.0 instead of applying the T-Fix you can directly upgrade as well.