How can I configure AAI/Jaws to use multiple eEM Domains?

Products

• Automic Automation Intelligence

Issue/Introduction

This article describes the functionality adding multiple eEM domains when configuring domains for User Management. 

 

Environment

Release : 5.X, 6.X

Component : AUTOMIC AUTOMATION INTELLIGENCE ENGINE

Resolution

eEM Servers can be separated by commas like in the screenshot below: 


Once both servers are entered, add a user to to test the configuration:


If one of the eEM domains is successfully connected, the test will succeed, which can be misleading:



However, the functionality is configured in a way that JAWS AAI will run a connection test for both servers and will succeed even if only one of them is available. 

 

If the first server name connects successfully, the second server name is ignored. In a case where the first EEM server connection fails, it then should select the second EEM server name.

It was intended if one server is down, you can keep EEM connections going without a failure, so the functionality works that way by-design.

Additional Information

For configuring eEM for AAI please review the AAI documentation.