SAP Agent is unable to run jobs
Article ID: 189137
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
SAP Agent is unable to process jobs. Logs show that it ends normally even though jobs are not being processed.
Cause
Error seen in Agent Log
20200420/062301.376 - U02004172 Error while calling function module 'RFC_SYSTEM_INFO'.
20200420/062301.376 - Initialization of repository destination BID_E 030UC4_USER 4535503eb6fa7c5d9 failed: Password logon no longer possible - too many failed attempts on 172.25.49.82 sysnr 00
20200420/062301.376 - U02004172 Error while calling function module 'RFC_SYSTEM_INFO'.
20200420/062301.376 - Initialization of repository destination BID_E 030UC4_USER 4535503eb6fa7c5d9 failed: Password logon no longer possible - too many failed attempts on 172.25.49.82 sysnr 00
Environment
Release : 12.2.4
Component : AUTOMATION ENGINE
Resolution
The SAP user (on the SAP side) may locked and require a reset to the user password.
Resetting the AE user will not resolve this issue.
Resetting the AE user will not resolve this issue.
Feedback
Yes
No
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